kitsyforge Terms of Service

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Welcome to kitsyforge. The following Terms of Service ("Terms") set out the rules that apply when you visit or interact with the kitsyforge website, mobile platform, product offerings, and customer support services. By browsing our platform or completing a purchase, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

When you access or use any service offered by kitsyforge, you confirm that you have reviewed these Terms, understand them, and consent to be legally bound by them together with all laws and regulations that apply to you. Should you disagree with any part of these Terms, you must stop using our website and services immediately.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be 18 years of age or older, or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, non-commercial purposes. You must not:
  • Submit fraudulent transactions or place orders in bad faith;
  • Deploy automated bots, scrapers, or similar tools to harvest product information or pricing without our permission;
  • Attempt to breach site security, compromise our data infrastructure, or gain unauthorized access to user accounts;
  • Resell kitsyforge products for commercial profit without our express written consent.
• Account Security: You are responsible for safeguarding your account login details and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where an obvious pricing or typographical error occurs, kitsyforge may correct the mistake and amend or cancel any affected orders before they are dispatched, returning a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with serious allergies should carefully inspect the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed through our website depends on product availability and verification. We may limit order quantities or cancel orders that we suspect involve fraud or a violation of these Terms.
• Payment Processing: All payment data is encrypted with SSL/TLS technology and handled by payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every piece of original content on kitsyforge's platform — including written text, graphic designs, logos, software, product branding, and trade names — belongs exclusively to kitsyforge and is safeguarded by international copyright, trademark, and intellectual property laws. Copying or distributing this material without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, kitsyforge will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our total aggregate liability will not exceed the amount you actually paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim connected to these Terms or your purchase must first be submitted to kitsyforge's support team so that we can attempt an informal resolution.

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9. Changes to These Terms

kitsyforge may revise or update these Terms at any time. When changes are material, we will announce them by publishing the updated terms on our website. If you continue using our website or services after any update takes effect, you are deemed to have accepted the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: kitsyforge
• Customer Support Email: [email protected]
• Customer Support Phone: 12393578541
• Physical Business Address: 4149 MADISON ST, AVE MARIA, FL 34142-4142, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST